We welcome you all at American Grocer! We aim to deliver the finest quality American sweets, confectionery, sodas, and groceries. Thank you for choosing us and all these incredible brands. Together we are delivering the latest and greatest offerings available for you, no matter where you are. We are shipping your favourite delights wherever you want and whenever you want!

We want our clients to have a convenient and hassle-free delivery. We are delivering everything at the best rates and straight to your doorstep. Our delivery system is entirely based on the standard delivery price and value. We aim to save your time and eliminate all the obstacles you face while shopping individually.

With American Grocer, just browse through the items and pick your favourite and receive a fantastic and comfortable delivery.

Let’s have a look at the 5 Shipping Zones that we deliver our products to. These 5 Shipping Zones are specifically created to make the whole process easy and clarifies. So as our customers, choose a location, they simply get to know for what and how much they are supposed to pay for the shipping.

Handling Time

Please allow us 1-2 working days for preparing your order.

Delivery Time

Once we dispatched your order, Estimate delivery will be 

DPD- Next Day (Mon-Fri)

Royal Mail- 2-3 Working Days

United Kingdom

- DPD – 50.00 and up is free/no charge
- DPD – between 2 kg – 30 kg – £6.95
- Royal Mail Tracked 48 – up to 2kg/ 0kg – 2kg is £3.99

Unfortunately We are suspending all the international delivery until further notice.

Zone 1 – Europe

To all the people in our Europe Zone 1, here is the Standard Delivery price and the countries are:

Austria, Belgium, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Ireland

- DPD Classic is charged up to 30 kgs – £19.99

Zone 2 – Europe

The second zone is a bit more than Zone 1 considering the location and the career charges. Also, the countries include:

Bulgaria, Croatia, Finland, Greece, Latvia, Romania

- DPD Classic is charged up to 30 kgs – £24.99

Zone 3 – Guernsey and Jersey

- DPD – 30 kgs – £14.99
- Royal Mail Tracked 48 – up to 2kg – £3.20

 

Zone 5 – Rest of the World

We are shipping everywhere as we said before, so if you aren’t in the first 4 zones, drop your location and check.

- DPD Classic – up to 30 kgs – £49.99

How will I get to know how much I am supposed to pay?

You have to simply select an item, put that into the cart and proceed to the payment option. Make sure you are logged in and fill the details of your address. Once you are done with this, our system with show you the respective charges on the screen, and then you will be asked to confirm the payment details. We are keeping a transparent procedure because the customers need to know everything about their valuable purchase with American Grocer.

Who to contact in an emergency?

In case you have any queries for delivery and unable to track the status. Kindly call us at 01296596050 or send an email to info@americangrocer.co.uk. Our team will help out however we can. We try to respond to all inquiries within 24 hours, so to the best of your ability let us know about the order and any problems you may have experienced and we'll address them as soon as you can. To help us identify an emergency, please use ATTN: Jay in the subject line.

If I order multiple times, will I receive everything together?

Yes, most of the time, our products are all shipped together. All of our inventory comes from our warehouse in London. Depending on the quantity of products or specific items, there may be occasions where the orders ship separately. If you have not received all of your orders within 8 business days please follow up with us that we can track your package(s) with our shipping and handling team.